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Submit a Ticket

Submit a new issue or update an existing ticket to one of our support department staff. (Login required.) (fixed)

Email Us

If you need more personalized or have an issue that isn't addressed by the above (try a ticket first), then feel free to send us an email. Please provide your account username (if any) and as many details as possible so that we may address your concerns.

Telephone and Instant Message

During normal business hours, US Pacific Time (GMT -8), call +1(916) 341-9710 for help. Instant Message / Skype chat are also available:

• Skype Chat/Call: PPNSteve (preferred)
• AIM: PPNSteve
• Gtalk: PPNSteve